Frequently Asked Questions

Merchant Bay is an e-supply chain platform and SaaS provider for the readymade garment industry.

Merchant Bay offers an easy access point to Bangladesh RMG industry. From design, product development and material sourcing, Merchant Bay has it all in one place so that your sourcing experience become easy, transparent and traceable. 

Merchant Bay does this by making Bangladesh's RMG supply chain visible. Supplier profiles are elaborate and made to increase trust and global reach. Manufacturers can also source raw materials and subscribe to Smart Order Management Dashboard to increase their operational efficiency.

Merchant Bay is the only platform providing the easy and simple one click accesses to the Bangladesh RMG industry. You can bring your ideas into reality with Merchant Bay's vertically integrated RMG supply chain.

You can source anything related to RMG manufacturing from Merchant Bay. We have a diverse product catalog ranging from design, textile, yarn, trims and accessories.

Price largely depends on design and volume. To get the price for your design send us a Request for Quotation.

You can modify a design to your needs. You can also develop your own design with Merchant Bay Studio.

Post an RFQ specifying your product. Suppliers will develop your concept to design.

Ans: RFQ is the system that enables Merchant Bay users to post the request and get matched suppliers to source anything related to apparel in minimum time. Our matching system is 2x more efficient compared to traditional process.

Report a complaint or Contact Merchant Bay, we will get in touch with you as soon as possible.

Smart Order Management Dashboard provides easy actionable data to help ease the burden of maintaining multiple orders. Smart OMD reduces order complexities and increases efficiency. 

Merchant Bay offers solutions for merchandising, production monitoring, BTB monitoring, and store management. 

You can access the catalog of designs, library of textile, yarn and accessories and/or send us an RFQ. We match your query with the best supplier of your interest within 48 hours. 

Sign up to Merchant Bay then open a business profile and list out your designs, production samples and ready stock products. 

You can open a business profile through a business profile builder. For that you need to have a supplier account in Merchant Bay. Once your supplier account is created you can click the Join MB Pool Button and start building your Business Profile.

You can connect with Merchant Bay through clicking the Talk to us button and setting up an appointment.

After you create a business profile, a Merchant Bay representative will contact you to discuss the verification process.

You can post RFQ by clicking on the Submit a Request for Quotation button. Provide the necessary details and click submit.

RFQ is designed to handle the complexity of the sourcing. Our algorithm matches your query with suppliers and come back with suggestions instantly.

Product development is subject to product complexity. We promise industry leading development time.

You can subscribe to our newsletters and follow us on social media networks. Merchant Bay posts its updates in Facebook, Twitter, Linkedin and Instagram.

Yes, you can buy from Merchant Bay from anywhere in the world.

Merchant Bay offers products based on MOQ (Minimum Order Quantity), however if any supplier offers MOQ of 1 piece then it’s possible to buy one piece. 

Yes, you can open business profiles for each of your unique production unites.

Yes, you can assign a representative. In fact, it's recommended to assign a representative to a business profile.

You can contact Merchant Bay to get the process started.

Merchant Bay suppliers are compliant and they all have the necessary certifications and regulatory standards applicable in their respective sector. Merchant Bay keeps updated information related to compliance and regulatory information in the profile so that you always get the best suggestion.

Yes, the Merchant Bay app is available in both Android and IOS. Links are ….

IOS: https://apps.apple.com/us/app/merchant-bay/id1590720968

Android: https://play.google.com/store/apps/details?id=com.sayemgroup.merchantbay

Merchant Bay is registered in Bangladesh & Singapore.

No, your data is private and Merchant Bay does not share your data with anyone.

Yes, Merchant Bay has a world class design team for customer design support.

Yes, Merchant Bay's designers constantly stay up-to-date with latest trends in fashion.

Yes, Merchant Bay empowers new brands and SME factories to source and operate efficiently. To know more Book a Call.

Yes, Merchant Bay has vast suppliers in its supplier pool.

Merchant Bay provides sample support.

Yes, Merchant Bay has experienced merchandisers to provide user support.